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Channel: M-Audio Legacy User Forums - Keyboards, Control Surfaces, & Enigma
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NEW mainboard Keystation 49e

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Hi,
I have had my Keystation 49e for 7/8 years and only ever used it with PC via usb connection with no problems at all. I am trying to connect the MIDI out to an old module (Yamaha QR10)
When playing notes most of the time they drop out after few seconds.
I knew that this keystation model have this problem: its mainboard sends a signal midi (ACTIVE SENSING) that sent in error some external expander.
I think that M-Audio company should help user that bought a native defective keyboard.
How can I contact M-Audio to ship and replace new good working mainboard?

Thanks

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