Hello. I know this is old news but I've not ever seen a solution posted.
I have a Keyrig 49. One day the pitch bend wheel decided to start controlling both volume and pitch bend and the volume slider did nothing. I have tried everything on several computers (macbook pro, macbook, imac with OS snow Leopard and Lion) and multiple softwares (logic pro 9, sibelius 7, ableton live 8, garageband). Even tried reassigning the midi controls. Nothing works and this problem has dogged my working process for months.
I noticed that this is a known issue but have never seen any kind of response or solution except "I think its broken". Which is not acceptable because it's happened to so many people. I think some Keyrig49's are faulty and I would appreciate if someone could reply with a more definite response. For example, have any of your service people ever had to manually repair this problem? What can I do?
Your response would be most appreciated.
I have a Keyrig 49. One day the pitch bend wheel decided to start controlling both volume and pitch bend and the volume slider did nothing. I have tried everything on several computers (macbook pro, macbook, imac with OS snow Leopard and Lion) and multiple softwares (logic pro 9, sibelius 7, ableton live 8, garageband). Even tried reassigning the midi controls. Nothing works and this problem has dogged my working process for months.
I noticed that this is a known issue but have never seen any kind of response or solution except "I think its broken". Which is not acceptable because it's happened to so many people. I think some Keyrig49's are faulty and I would appreciate if someone could reply with a more definite response. For example, have any of your service people ever had to manually repair this problem? What can I do?
Your response would be most appreciated.